How do I make a payment?

We want to make the payment process as quick and easy as possible for you, so you can get back to focusing on the sport or activity you love.

If you have booked online, you will have likely made a payment when confirming your booking. However, if you have booked via phone or email you can follow the simple steps below to pay an outstanding payment in your account.

Step 1

Login to your account by clicking on the ‘Login’ button on the top right-hand site of the Vivify homepage. Enter your email address and secure password.

Haven't got an account? Check out our guide on how to create an account.

Step 2

Once logged in you will see your upcoming bookings on the first page under ‘your bookings’. To make a payment click on ‘manage booking’.

Step 3

A more detailed screen for your booking will then open. Here you will see the date, time and location of your booking, an overview of the venue, all documentation, and the total cost of your booking (Inc. VAT).

You will see a section further down the page titled ‘payments’. To make your payment click on the right-hand button titled ‘pay’.

Step 4

Once you click this button you will be taken through to the secure payment page, as can be seen below. Here you can make your payment using any debit or credit card or with Google pay.

Check the amount is correct, then input the details in the fields below and click the green button at the bottom of page to confirm the total amount and make the final payment.

Step 5

Following your payment, you will receive an automated email confirming your payment has been successful.

Tip: Planning on making multiple bookings or need to make payments in the future? You can add your payment details to your account to speed up the process when you next need to use it.

Step 1

Once logged in, click on settings on the top tab. You will then be taken to the ‘my account page’. From here click on ‘payment method’ on the left side bar.

Step 2

Add your credit and card data into the secure form below and click save changes. Your details will then be saved for future use.

Step 3

When you next log in to make your next payment, the secure form below will pop up and a code sent to your chosen phone number. Enter this code into the form below. Your payment will then be processed making it easier and quicker for you!